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  • CPaaS

Don’t hunker! Huddle

CPaaS and Communication Enabled Workflow Defeat Weather
Weather events inevitably interfere with our expectations for work and travel. When the Eastern seaboard of the U.S. endured the dire prognostications of snowy doom, followed by the reality of a winter storm it caused great disruptions.

That event made clear is how dependent people remain in getting to the […]

  • Everyone in the pool - MSP's CPaaS

EVERYBODY IN THE POOL!

Giving MSPs better options with CPaaS
The list of ‘Cloud Video Services’ gets longer every day, sometimes from new entrants like Amazon Chime, but most often from established traditional players.  They seem to be seeking an answer to the Black Eyed Peas question of “Whatcha gonna do with all that junk…”. And the answer is increasingly […]

  • open source vs commercial unified communications

What’s the Difference between eZuce Uniteme Unified Communications and sipXcom Open Source UC?

eZuce provides the lion’s share of development effort going into the sipXcom open source communications system. We also maintain a commercial version of this system that we call Uniteme. Our product portfolio is rounded out with Reachme, a commercial grade SIP based Contact Center solution that integrates with Uniteme and Viewme which is a video […]

  • eZuce SRN Makeover Leads To A Better Collaboration Experience

eZuce SRN Makeover Leads To A Better Video Collaboration Experience

The current eZuce SRN video collaboration service enables the entire research community to quickly participate in a video meeting room. It allows individual researchers to have a persistent connection with their peer colleagues and members of their community. This service has been running independently from the other eZuce video collaboration services leveraging servers and networks […]

  • digital transformation

How does Unified Communications and Collaboration Impact Digital Transformation?

Digital transformation is all about the impact new technology is having on business and the changes business must make to move into the digital dimension. Businesses need to reevaluate and change core business processes as they adopt and implement new technology. What if you had one application that brings all the communication and collaboration technology […]

  • Avaya's Zang Wheel Of Fortune leagacy unified communications

Will Avaya’s Zang be their “Wheel-of-Fortune” ?

Since my most recent blog on Avaya’s Chapter 11 announcement, Avaya unveiled Zang Office and Zang Spaces at its ENGAGE conference in Las Vegas last week. Avaya’s Zang offerings will compete with an array of other cloud base unified communications and collaboration solutions from the likes of RingCentral, 8×8, Cisco and Spark to name a […]

  • Video Collaboration Finance

Even Finance Guys benefit from Video Collaboration

All too often Video Collaboration is hailed as a benefit for distributed development or sales teams. Recent experience shows that Video Collaboration also benefits the non-techie types like the “Finance Guys” or management teams. No matter your role, there is a time and place for video collaboration. Although the subject matter may vary, the benefits […]

  • Avaya Checkmate

Avaya Chapter 11: Is it the Beginning of the End?

On January 19th, Avaya filed for Chapter 11 bankruptcy protection. What is really interesting about the announcement is how the different media outlets are covering the story. It reminds me of this past presidential election and the partisan coverage of CNN, MSNBC, FOX, et al… In this case I suspect that the rosier the coverage, […]