Digital transformation is all about the impact new technology is having on business and the changes business must make to move into the digital dimension. Businesses need to reevaluate and change core business processes as they adopt and implement new technology. What if you had one application that brings all the communication and collaboration technology […]
Since my most recent blog on Avaya’s Chapter 11 announcement, Avaya unveiled Zang Office and Zang Spaces at its ENGAGE conference in Las Vegas last week. Avaya’s Zang offerings will compete with an array of other cloud base unified communications and collaboration solutions from the likes of RingCentral, 8×8, Cisco and Spark to name a […]
I am a convert. Not convict, convert. A year ago if you told me that I would work all day from within one video collaboration app, I would have said “No thanks.” But today I can’t live without it. As a Solutions Architect, my job requires constant communication with my peers, customers and business partners. […]
Customizing Unite Web User Portal
The new Unite Web User Portal was introduced in version 14.04. While the functionality was a bit limited at first, we’ve been continually adding to it and improving it with each Uniteme release. If you haven’t checked it out in a while, it’s probably time to take another look at the […]
All too often Video Collaboration is hailed as a benefit for distributed development or sales teams. Recent experience shows that Video Collaboration also benefits the non-techie types like the “Finance Guys” or management teams. No matter your role, there is a time and place for video collaboration. Although the subject matter may vary, the benefits […]
On January 19th, Avaya filed for Chapter 11 bankruptcy protection. What is really interesting about the announcement is how the different media outlets are covering the story. It reminds me of this past presidential election and the partisan coverage of CNN, MSNBC, FOX, et al… In this case I suspect that the rosier the coverage, […]
At eZuce we’re approached regularly by Managed Service Providers (MSPs) looking for a multi-tenant unified communication platform they can operate for their customers. Largely, these companies are looking for alternatives to the big name vendors like Broadsoft or Cisco. Regardless of the rationale for selecting a particular multi-tenant platform, MSPs clearly value the operational […]
With the evolution of the Internet over the last 10 years, new and very advanced applications have emerged and this trend continues to accelerate. Developing complex software requires deep expertise in several areas. Very often it is challenging, if not impossible to find employees with the right skill set within a 50-mile radius of company […]
Arming sales reps with the right tool can increase productivity and accelerate sales while saving time and money on reduced travel. We’ve found that the ultimate collaboration solution goes above and beyond video conferencing capabilities as it incorporates voice, video, chat and screen sharing into one easy to use streamlined application.
Our sales teams rely on […]
Microservices are all the rage in development now because they allow developers to build and update smaller deliverable pieces of code in a controlled fashion. Smartbear had a nice blog article that discusses Microservices in more detail if you’d like some additional background.
Microservices will play an important role in future communications system design. The systems […]