eZuce for Financial Services
Enable your employees in many distributed branch offices to act promptly to all customer issues through integrated communications solutions. eZuce empowers co-workers to respond quickly and accurately via voice, video or instant messaging. All at the right time, at the right place and with the right device. It will result in higher satisfaction at both ends: the customer and your staff. It is more likely that a customer becomes your business’ advocate if his/her problem was solved quickly, accurately and professionally.
With stricter compliance needs, financial services organizations have a higher hurdle to move to cloud based infrastructure. According to IDC, a full 77 percent of enterprise users are looking to deploy private cloud infrastructure to streamline IT operations, increase flexibility, improve disaster recovery procedures, and save on operating costs. eZuce can help meet these requirements.