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eZuce for Retail

Bringing unified communications and collaboration to distributed retail environments impacts the bottom line. eZuce has helped retailers across market segments to realize improved collaboration, faster decision making, and lower operating costs.

Our eZuce Origin™ portfolio of solutions allows your organization to eliminate the need for premise based communication systems in favor of centralized cloud or hybrid cloud delivery. Through expert consulting services eZuce will support your requirements to ensure your success.

“The migration went very smoothly. We have a single virtual instance running all services at a co-location facility for unified communications.
We are using Reachme Contact Center for our billing and help desk so users can access the system remotely when they are on call.”
Matthew Kitchin, Director IT Systems , Carespot Express Healthcare
“The eZuce Uniteme solution has enabled our organization to provide incremental value added services across hundreds of branch locations at an impressive cost savings to the company.”
VP Network and Carrier Services, Large Residential Real Estate Services Company
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Retail Healthcare Keeps Costs Down

CareSpot was using a hosted Coud VoIP Service and Cisco IP phones at their main office and branch locations. The solution fit their needs when first designed, but as CareSpot grew the solution became increasingly expensive and lacked the flexibility to add functionality such as Call Center routing and high availability. Our case study on CareSpot provides more information on how eZuce delivered a better solution for CareSpot’s requirements and budget.Read more
  • CPaaS

Don’t hunker! Huddle

CPaaS and Communication Enabled Workflow Defeat Weather
Weather events inevitably interfere with our expectations for work and travel. When the Eastern seaboard of the U.S. endured the dire prognostications of snowy doom, followed by the reality of a winter storm it caused great disruptions.

That event made clear is how dependent people remain in getting to the office, and that there are huge productivity losses when they […]