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  • Uniteme UC and Reachme Contact Center

uniteme and reachme General Availability of Release 17.08

Summary
eZuce is pleased to announce the General Availability of uniteme unified communications and reachme contact center 17.08.

We’ve been busy since 17.04! While we’ve been working hard on the next generation ‘Docker-ized’ version of uniteme and reachme we’ve added quite a large collection of new features and enhancements for the 17.08 release. These new features include SIP Proxy […]

  • Insight Newsletter

Latest Insight Newsletter

We’ve had a busy summer! New software updates for our uniteme unified communications, reachme contact center and viewme video conferencing solutions are now available! We have also been working hard on our new Vibe Team Collaboration solution and are looking for Beta testers now! Join us on September 13th at 11 am EST to learn […]

  • contact center

The 3 Simple Features Every Contact Center Needs

Do you have the tools you need to identify, monitor and analyze calls in your contact center?
In every contact center environment, there are bound to be customer complaints.  Sometimes these are about a product, service or business process concern but sometimes they are about our contact center staff themselves.
A customer calls in with a complaint:
Service […]

  • Reachme contact center brochure

Reachme Contact Center Brochure

  • call center

New Uniteme and Reachme Releases Available Now

New Features in Uniteme Unified Communications and Reachme Contact Center

General Availability Release 16.08
October 6, 2016
Summary
eZuce is pleased to announce the General Availability Release of Uniteme and Reachme 16.08.

We’re continuing to focus more on fixes and minor improvements in uniteme 16.08 as work ramps up on the next generation of code.

Reachme however sees major enhancements as […]