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Unite Web User Portal Guide

  • Uniteme UC and Reachme Contact Center

Uniteme Unified Communications and Reachme Contact Center General Availability of Release 16.12

January 17, 2017

 
Summary
eZuce is pleased to announce the General Availability of uniteme and reachme 16.12.

We’re continuing to focus more on fixes and minor improvements in uniteme 16.12 as work ramps up on the next generation of code.

reachme however continues to see major enhancements since 16.08. With the 16.12 release we continue to improve and add to reports.

Also […]

  • microservices blog

Why Microservices is the rage in communication system design

Microservices are all the rage in development now because they allow developers to build and update smaller deliverable pieces of code in a controlled fashion. Smartbear had a nice blog article that discusses Microservices in more detail if you’d like some additional background.

Microservices will play an important role in future communications system design. The systems […]

  • uniteme and reachme beta

New sipXcom, Uniteme and Reachme Beta Releases Available

eZuce is proud to announce that Beta Release 16.12 is now available for the sipXcom  Open Source product as well as the commercial Uniteme Unified Communications and Reachme Contact Center Solutions

December 15, 2016

sipXcom Beta Release 16.12
Summary
eZuce is pleased to announce the Beta Release of sipXcom 16.12.

We’re continuing to focus more on fixes and minor improvements […]

By |December 16th, 2016|Categories: News|Tags: , , , , , , |0 Comments
  • Amazon EC2

AWS-Ansible-SipXcom Blog Series: Part 3

Create an EC2 instance from sipXcom template and configure newly launched server
In Part 2 we created a sipXcom based AMI build on the CentOS created in Part 1.

Let’s use that AMI to create our first EC2 sipXcom instance.
Step 1. Get AMI-id for new sipXcom template
Connect to your AWS console. Under Images– AMI’s we have:

Now we […]

By |December 7th, 2016|Categories: Blog|Tags: , , , , , , |0 Comments
  • AWS

AWS-Ansible_sipXcom Blog Series Part 2

Learn how to create a sipXcom-based AMI
This is Part 2 of the blog series that will teach you how to deploy sipXcom in AWS DevOps style. In Part 1 of the blog series we learn how to provision a minimal CentOS machine with Ansible-AWS. We launched a CentOS prepared EC2 instance that we will now […]

By |November 18th, 2016|Categories: Blog|Tags: , , , , , , , , |0 Comments
  • Reachme contact center brochure

Reachme Contact Center Brochure

  • sipxcom_200x200

sipXcom Release 16.08

Summary
eZuce is pleased to announce the General Availability of sipXcom 16.08.

We’re continuing to focus more on fixes and minor improvements in 16.08 as work ramps up on the next generation of sipXcom. For those who watch the code repositories you should start to see some new projects appear.

Also as always, thanks to the Dev & […]

By |September 20th, 2016|Categories: News|Tags: , , |0 Comments
  • sipXcom Support

eZuce Expands its Reputable Procare Support Services to sipXcom

Choosing between an open source community release and its commercial version is not a straightforward decision. Differences in feature functionality between open and commercial versions weighed against requirements of the target production environment guides the outcome.

Over the past few years, EZuce Procare has been a significant force behind the success of its Uniteme product, a […]

  • softwareupgrade

Upgrading Sipxcom cluster in DevOps style using Ansible

Ansible is a configuration management tool, one of the best available. This tool doesn’t need any clients installed on remote machines and uses ssh to execute remote commands on the servers that form the sipxcom cluster.

Normally, to upgrade a sipXcom cluster you need to download the latest sipxcom.repo on each of the servers. Then starting […]