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  • Uniteme UC and Reachme Contact Center

Uniteme Unified Communications and Reachme Contact Center Release 15.12

January 18, 2016
Summary
eZuce is pleased to announce the General Availability of Uniteme and Reachme 15.12. The new Uniteme release includes templates for Polycom VVX as well as automatic voicemail purging. With new Reachme you can now create Recipes on Queue creation. Overall the release contains 32 new features, improvements, and fixes. For Uniteme and Reachme […]

By |January 18th, 2016|Categories: News|Tags: , , , , , , , |0 Comments
  • Unified Communications and Contact Center Solutions

New features in Uniteme Unified Communications & Reachme Contact Center Solutions

eZuce adds new features to Uniteme Unified Communications & Reachme Contact Center Solutions

 
Uniteme and Reachme 15.10.1 Summary
December 11, 2015
eZuce is pleased to announce the latest Release of our Uniteme Unified Communications and Reachme Contact Center Solutions 15.10.1. Some of the new capabilities in the release include the ability to control calling and features between multiple […]

By |December 11th, 2015|Categories: News|Tags: , , , |0 Comments
  • Uniteme

openUC 15.04 update available

eZuce is pleased to announce general availability of openUC 15.04 update (openUC now called Uniteme).
Following quickly on the heels of 14.10.1, the 15.04 release of openUC addresses a number of bugs and adds some additional functionality. The new version contains 20 enhancements and 40 bug fixes.

Customers should expect 15.05 and 15.06 releases and then we’ll […]

Hands-on Call Recording on openUC (now Uniteme)

Hands-on Call recording on openUC (technical aspects)
Here is another entry to my hands-on series with a solution to record calls using The Open Source Enterprise Telephony Recording and Retrieval System – Oreka, as you all know we at eZuce love open source software! I will be focusing solely on the technical aspects of the solution. […]

By |April 10th, 2015|Categories: Blog, Voice/Chat/Mobile|Tags: , , , |0 Comments
  • Uniteme

openUC (now Uniteme) 15.04 Beta Announcement

The eZuce team would like to officially announce that the beta for openUC 15.04 is ready.

Beta Release Notes: http://www.ezuce.com/group/ezuce-documentation/documentation/-/wiki/eZuceTechnicalDocumentation/EZuce+openUC+15.04

If you’d like to do testing please use this repo baseurl: https://USER:PASSWORD@download.ezuce.com/openuc-stage/15.04-unstable/CentOS_6/x86_64/

There is no ISO yet.  Yum installation of a clean system on top of CentOS/RHEL 6.6 64bit minimal or upgrade from 14.04.4 or 14.10.1 ISO is recommended.

Please do not use this […]

By |March 22nd, 2015|Categories: News, Resources, Voice/Chat/Mobile|Tags: , , , |0 Comments

openUC (now Uniteme) 14.04.4 Release Announcement

openUC Release 14.04.4
Summary

Several bug fixes that have been in the staged build for 14.04.3 for a while are being wrapped into the 14.04.4 release.  We decided to make this release available for those not ready to move to 14.10 yet (see separate announcement of 14.10.1).

In optimizing performance issues in release 14.04.3 some log file changes […]

By |March 16th, 2015|Categories: News, Resources, Voice/Chat/Mobile|Tags: , , , , |0 Comments

openUC (now Uniteme) 14.10.1 Release Announcement

openUC Release 14.10.1
Summary
Several bug fixes and improvements have been combined in this update release to address some specific issues with TCP signaling and a couple small Reach issues.  One bug with the new freeswitch based Park Orbits was also addressed. Additionally a new proxy plugin was added to allow openUC to allow better interoperation with […]

By |March 16th, 2015|Categories: News, Resources, Voice/Chat/Mobile|Tags: , , , , |0 Comments
  • Security Unified Communications

3 Ways to Secure Communications for Virtual Unified Communications Systems

Virtual Unified Communications System (vUCS) is a business phone typically used in Enterprise level organizations that provides call routing, presence, follow-me calling, voice mail, fax, and automatic call distributor queues delivered over IP using SIP.
vUCS offers a communication solution optimized to address the requirements of dynamic businesses using the latest IP technology. Unlike a traditional […]

  • video collaboration software Viewme

Video collaboration software with connectivity to openUC (now Uniteme)

Viewme video collaboration software with seamless connectivity to openUC (now Uniteme) makes meetings easy for the end user

eZuce has completed integration between its unified communications and video collaboration software enabling seamless connectivity between openUC and Viewme meeting rooms. The new capabilities allow administrators to give their users very simple connectivity between the two powerful systems.

With the integration

openUC users with standard desk […]

  • Channel vision award

NetCarrier’s Channel Vision Award – an eZuce MSP success!

 Congratulations to NetCarrier for the Channel Vision Award!

I am happy to recognize NetCarrier (Lansdale PA, USA) and their recent Channel Vision award. NetCarrier’s Channel Vision Award – an eZuce MSP success! NetCarrier uses a white labeled version of our openUC software and delivers an end to end manage service to their customers under the NetCarrier brand […]

By |February 27th, 2015|Categories: Blog, Voice/Chat/Mobile|Tags: , , , , , |0 Comments