Menu
  • Uniteme and Reachme

uniteme and reachme Beta Release 17.08

August 23, 2017
Summary
eZuce is pleased to announce the 17.08 Beta Release of the uniteme unified communications and reachme contact center solutions. As a beta release, some of these notes may be revised before the actual release.

We’ve been busy since 17.04! While we’ve been working hard on the next generation ‘Docker-ized’ version of uniteme and reachme we’ve added […]

  • contact center

The 3 Simple Features Every Contact Center Needs

Do you have the tools you need to identify, monitor and analyze calls in your contact center?
In every contact center environment, there are bound to be customer complaints.  Sometimes these are about a product, service or business process concern but sometimes they are about our contact center staff themselves.
A customer calls in with a complaint:
Service […]