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  • Uniteme Web Portal User Guide

Unite Web User Portal Guide

  • multi-instance vs multi-tenant

Why Multi-instance Trumps Multi-tenant UC Implementations

Multi-Tenant Systems
 

At eZuce we’re approached regularly by Managed Service Providers (MSPs) looking for a multi-tenant unified communication platform they can operate for their customers. Largely, these companies are looking for alternatives to the big name vendors like Broadsoft or Cisco. Regardless of the rationale for selecting a particular multi-tenant platform, MSPs clearly value the operational […]

  • Uniteme UC and Reachme Contact Center

Uniteme Unified Communications and Reachme Contact Center General Availability of Release 16.12

January 17, 2017

 
Summary
eZuce is pleased to announce the General Availability of uniteme and reachme 16.12.

We’re continuing to focus more on fixes and minor improvements in uniteme 16.12 as work ramps up on the next generation of code.

reachme however continues to see major enhancements since 16.08. With the 16.12 release we continue to improve and add to reports.

Also […]

  • microservices blog

Why Microservices is the rage in communication system design

Microservices are all the rage in development now because they allow developers to build and update smaller deliverable pieces of code in a controlled fashion. Smartbear had a nice blog article that discusses Microservices in more detail if you’d like some additional background.

Microservices will play an important role in future communications system design. The systems […]

  • Uniteme UC and Reachme Contact Center

Uniteme UC and Reachme Contact Center 16.04 General Availability

eZuce is pleased to announce the General Availability of our Uniteme Unified Communications and Reachme Contact Center solutions.
By |June 1st, 2016|Categories: News|Tags: , , , , , |0 Comments
  • Unified communications

Karel – Partner Success Story

Karel Partner Success Story: As Unified Communications started taking center stage in communications-enabling business processes and gradually replacing PBXes , Karel saw the need to expand its solution portfolio to provide feature rich, yet affordable software solutions that can be offered in customer premises or from the cloud.
  • Uniteme and reachme

Uniteme (unified communications) and Reachme (contact center) Release 16.02

eZuce is pleased to announce the General Availability of Uniteme and Reachme 16.02.
By |March 30th, 2016|Categories: News|Tags: , , , |0 Comments
  • Uniteme UC and Reachme Contact Center

Uniteme Unified Communications and Reachme Contact Center Release 15.12

January 18, 2016
Summary
eZuce is pleased to announce the General Availability of Uniteme and Reachme 15.12. The new Uniteme release includes templates for Polycom VVX as well as automatic voicemail purging. With new Reachme you can now create Recipes on Queue creation. Overall the release contains 32 new features, improvements, and fixes. For Uniteme and Reachme […]

By |January 18th, 2016|Categories: News|Tags: , , , , , , , |0 Comments
  • Uniteme_icon_nowords.websiteai

Uniteme and Reachme Beta Release 15.12

Uniteme and Reachme Beta Release 15.12
December 18, 2015
Beta Summary
eZuce is pleased to announce the Beta Release of uniteme and reachme 15.12.

For uniteme and reachme we’re continuing on a two month release cycle. Overall the release contains 32 new features, improvements, and fixes.
Highlights
Uniteme New Features:

Polycom VVX 101 and 201 Templates.
Automatic purging of Voicemails and Conference recordings […]

  • Uniteme Unified Communications

Uniteme (Unified Communications) Brochure

eZuce delivers the next generation of unified communications technology and solutions with Uniteme. It has been designed to be open, scalable, highly available, and built for the cloud. Uniteme consists of core cloud or premise based services, end user applications and interfaces as a complete solution that changes the way people communicate. Uniteme takes a user centric approach to collaboration allowing end users to communicate on their terms at the right time, the right place, and from the right device.