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  • tight ship

Running a Tight Software Ship

At Ezuce we run a tight ship.When it comes to software development, quality and support practices we continually strive to do better. Our team is proactive and continuously working to improve our solutions and our service to customers. We also pride ourselves on transparency and work hard to keep partners and customers informed of what’s […]

By |March 31st, 2017|Categories: Blog, Uncategorized|Tags: , , |0 Comments
  • Beta uniteme unified communications reachme contact center

Uniteme UC and Reachme Contact Center Beta Release 17.04

March 29, 2017
Uniteme and Reachme Beta Release 17.04 Summary
eZuce is pleased to announce the Beta Release of our uniteme unified communications and reachme contact center solutions.

As with the previous two releases, we’re continuing to focus more on fixes and minor improvements in uniteme as work continues on the next generation of code. Unite Web (the new […]

  • Uniteme UC and Reachme Contact Center

Uniteme UC and Reachme Contact Center General Availability of Release 16.12.1

Uniteme UC and Reachme Contact Center General Availability of Release 16.12.1
March 21, 2017
Summary
eZuce is pleased to announce the General Availability of uniteme and reachme 16.12.1.

This mid-release update of 16.12 addresses some immediate issues discovered in 16.12 and includes a few of the new features and improvements that will be making their official debut in 17.04.

reachme […]

  • Uniteme Web Portal User Guide

Unite Web User Portal Guide

  • multi-instance vs multi-tenant

Why Multi-instance Trumps Multi-tenant UC Implementations

Multi-Tenant Systems
 

At eZuce we’re approached regularly by Managed Service Providers (MSPs) looking for a multi-tenant unified communication platform they can operate for their customers. Largely, these companies are looking for alternatives to the big name vendors like Broadsoft or Cisco. Regardless of the rationale for selecting a particular multi-tenant platform, MSPs clearly value the operational […]

  • Uniteme UC and Reachme Contact Center

Uniteme Unified Communications and Reachme Contact Center General Availability of Release 16.12

January 17, 2017

 
Summary
eZuce is pleased to announce the General Availability of uniteme and reachme 16.12.

We’re continuing to focus more on fixes and minor improvements in uniteme 16.12 as work ramps up on the next generation of code.

reachme however continues to see major enhancements since 16.08. With the 16.12 release we continue to improve and add to reports.

Also […]

  • microservices blog

Why Microservices is the rage in communication system design

Microservices are all the rage in development now because they allow developers to build and update smaller deliverable pieces of code in a controlled fashion. Smartbear had a nice blog article that discusses Microservices in more detail if you’d like some additional background.

Microservices will play an important role in future communications system design. The systems […]

  • Uniteme UC and Reachme Contact Center

Uniteme UC and Reachme Contact Center 16.04 General Availability

eZuce is pleased to announce the General Availability of our Uniteme Unified Communications and Reachme Contact Center solutions.
By |June 1st, 2016|Categories: News|Tags: , , , , , |0 Comments
  • Unified communications

Karel – Partner Success Story

Karel Partner Success Story: As Unified Communications started taking center stage in communications-enabling business processes and gradually replacing PBXes , Karel saw the need to expand its solution portfolio to provide feature rich, yet affordable software solutions that can be offered in customer premises or from the cloud.
  • Uniteme and reachme

Uniteme (unified communications) and Reachme (contact center) Release 16.02

eZuce is pleased to announce the General Availability of Uniteme and Reachme 16.02.
By |March 30th, 2016|Categories: News|Tags: , , , |0 Comments