Uniteme Unified CommunicationsSummary

eZuce is pleased to announce the General Availability of uniteme 17.10.

This release of uniteme contains only a small set of new features, enhancements and bug fixes. Version 17.10’s larger purpose is to deliver on some important enhancements for reachme.


We’ve separated the reachme release notes as that product will be transitioning to a stand-alone application with its next release.

Our Partner IANT has added high availability paging to the system. A word of caution about using this as the paging service will still open a voice call to each phone in the paging group and is not optimized to use the ‘closest server’.

Also as always, hats off to the Dev & QA teams at eZuce as they have done excellent work on this release!


uniteme New Features:

  • Highly Available Paging Services

  • Residual Voicemail Cleanup script

  • SIP Diagram Builder 2 – Access SIP Message flows from the CDR Table

uniteme Improvements:

  • New “No Group” user filter in Admin Portal

  • Add additional verbosity to Proxy Auth Plugin

  • Add Intercom settings for Snom devices


Full Release Notes with installation information are located here: 17.10 Full Release Notes

Who Should Install?

This release is recommended for all 4.6 and later installations. If you have a patch installed to your system a new patch may be required. Please contact sa@ezuce.com if think you may have a patch applied as that may be replaced during the update.

eZuce’s software products continuously progress through an Agile based development methodology that keeps feature functionality comprehensive and up-to-date in response to evolving market and customer requirements.

New software releases are made at a rate of four to six releases a year. Releases are numbered in the <yy>.<mm>.<uu> format where <yy> and <mm> designate the year and the month, respectively, in which a release is made generally available. Where applicable, <uu> corresponds to an update release relative to a general release on which fixes are made available.

In order to ensure service continuity and stability, customers may keep their production environments unchanged for up to a 6-month period during which release updates or patches are made available. After a release is more than 6-months old, eZuce customers would have to upgrade to the latest generally available release – inclusive of all fixes to date and any new patches.


If you have questions about updating you can email sa@ezuce.com or if you need assistance with the update contact your account manager or email sales@ezuce.com.

Specific Issues Addressed

Specific issues can be located in the detailed release notes in the wiki at: http://wiki.ezuce.com/display/unite/uniteme+17.10