We help businesses by providing unified communications and collaboration solutions for all of their employees, customers, and partners. Hear why our customers choose eZuce for their voice, chat, video conferencing and contact center solutions.
University of Maryland
Baltimore CountyUMBC
“The Viewme video collaboration platform is simply at a cost point that we have not seen from any other vendor in the video conferencing space.”
Jack Suess, Director of IT
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PennyMac
Loan ServicesPennyMac
“We selected eZuce because they have the technical staff and expertise to provide the level of support required at PennyMac. Additionally, the commercial version of the Uniteme software has increased capabilities specific to high availability and reliability.”
Gennadiy Karasev, VP Systems Architecture
Red Hat
Open Source SoftwareRed Hat
“We were able to replace a legacy PBX system that required 30 dedicated servers with an open, flexible software solution deployed on just five servers. We estimate that the cost savings in hardware, support and licensing over the next two years will cover the entire cost of deploying eZuce, even though we will add hundreds of new users each year.”
Chris Stierle, Senior Manager, Global Network
CareSpot
Express HealthcareCareSpot
“We have a single instance running all services at a co-location facility. It’s VMware-based and we are also using eZuce’s Reachme Contact Center for our billing and help desk so users can access the system remotely when they are on call.”
Matthew Kitchin, Director of Information Systems
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Globant
Technology ServicesGlobant
“With our geographic dispersion, Globant represents a huge challenge for the infrastructure services. We chose Uniteme as our IP PBX because of its capacity to handle an increasing amount of users and flexibility to do so across many countries. The solution gave us the ability to have a cluster of servers distributed with high availability, maintaining a centralized administration.”
Federico Ferrari, Telephony Specialist
Saint Mary's University
of MinnesotaSaint Mary's University
“eZuce Uniteme met the requirements of the university better than any of the alternative solutions we reviewed. The fact that eZuce is an active participant in the sipXcom and SIPFoundry open source projects gave us the confidence in their commitment to open standards and better economics than proprietary based systems.”
Francis Speck, Director of Information Technologies
Shoreline
School District #412Shoreline SD
“WIth limited staffing to support a large, distributed voice system, we felt confident in both Uniteme and the commercial support eZuce had to offer. They helped us design, implement and operate our district wide communications system and the associated infrastructure. We benefited from their support and the open source economics have reduced our annual operating costs significantly.”
Dave Watson, Network Manager
Garrett County
MarylandGarrett County
“I can manage our entire communications system from my desk or on the go via my smart phone. Thanks to Uniteme, our telecommunications infrastructure is now a centrally managed and cost effective IT solution.”
Nathaniel Watkins, CIO
Colorado State
UniversityCSU
“Reachme allowed us to setup recipes that direct calls based on the skill of the agent and flip between locations based on agent availability. This allows the athletic ticket office to work more efficiently to handle extremely high call volumes during football and basketball seasons.”
Kyle Haefner, M.S. Communications Systems Programmer
“WIth limited staffing to support a large, distributed voice system, we felt confident in both Uniteme and the commercial support eZuce had to offer. They helped us design, implement and operate our district wide communications system and the associated infrastructure. We benefited from their support and the open source economics have reduced our annual operating costs significantly.”
“With our geographic dispersion, Globant represents a huge challenge for the infrastructure services. We chose Uniteme (formerly openUC) as our IP PBX because of its capacity to handle an increasing amount of users and flexibility to do so across many countries. The solution gave us the ability to have a cluster of servers distributed with high availability, maintaining a centralized administration.”
“We have a single instance running all services at a co-location facility. It’s VMware-based and we are also using eZuce’s Reachme Contact Center for our billing and help desk so users can access the system remotely when they are on call.”
“The Viewme video collaboration platform is simply at a cost point that we have not seen from any other vendor in the video conferencing space.”