If you are looking to replace a costly legacy call center product with an affordable, light and web-based solution, Reachme (formerly called Reach) is the ideal solution for your enterprise. Reachme represents a new generation of multi-media and multi-channel contact center solutions, built as a software application, administered as part of the IT infrastructure, and with features that make agents and supervisors more productive at a fraction of cost.
Reachme Contact Center – White Paper
By ezuce|2015-10-20T19:43:24+00:00July 6th, 2015|Categories: Resources, White Papers|Tags: call center, contact center, eZuce, Reach, Reachme, unified communication, unified communications, Uniteme|Comments Off on Reachme Contact Center – White Paper
About the Author: ezuce
eZuce is an innovative technology company that provides a visually integrated unified collaboration environment to small and medium enterprises. eZuce delivers enterprise class voice, unified messaging, instant messaging, audio, web, and video conferencing. Our solutions leverage eZuce OriginTM (formerly known as openUC), an open standards software platform that supports any end-user device while delivering virtually unlimited scalability, robust functionality, and flexible cloud/on premise deployment options. Combined with an open-source economic model, eZuce Origin slashes both operating and capital expenses to deliver unprecedented value among enterprise-class visual collaboration and unified communications solutions.
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