Check out the most recent eZuce webinars on YouTube.

Evolving E911 emergency services
within your UC Environment

Published on June 22, 2016
Presenters Mike Picher, VP of Product Innovation at eZuce, Tim Kenyon ENP, President of Conveyant Systems, Inc., and Francis Speck, Director of Information Technologies at Saint Mary’s University discuss the challenges presented to higher education as it pertains to E911 and communications systems on campus. Topics include: E911 Overview, Regulatory and Legislative Environment, Integrating E911 with your UC system, and a case study on Saint Mary’s University of Minnesota.

The Third Generation of Session
Border Controllers
are Ready for Prime Time

Published on April 28, 2016

In this webinar eZuce partnered with FRAFOS to discuss how the newest generation software SBCs enable SIP based voice communication in the enterprise. Mike Picher, VP of Product Management at eZuce and Rick Kuhlbars, CEO at FRAFOS walk you through the advantages of a software based SBC over an appliance and highlight how the FRAFOS ABC SBC can fully and easily enable eZuce’s Uniteme comprehensive unified communications and collaboration solution.

What is a “Lite” Contact Center?

Published on 10 March, 2016

In this webinar, eZuce’s subject matter experts, Mike Picher and Jerry Browne discuss the differences between a PBX, Lite Contact Center, and High End Call Center Solution. Many small to medium size businesses need more features than what a traditional PBX can supply, but don’t need and can’t afford all the capabilities that come with a high end contact center solution. Our Reachme “lite” contact center solution provides skills based routing, real time and historical statistics, dynamic in queue treatment, and call monitor and barge in. Learn how Reachme gets calls to the right resource on the first try!

UMBC Drives Video Collaboration
Campus Wide and Beyond

Published on Jun 1, 2015

In this Internet2 NET+ Viewme™ Webcast, Internet2 program manager, Ben Fineman, hosts a discussion with Jack Suess, VP of Information Technology & CIO at University of Maryland, Baltimore County, and Mike Picher, VP, Product Innovation at eZuce, Inc. Recorded Webcast Thursday May 28, 2015

OpenUC Reach (now called Reachme)
Contact Center

Published on Feb 27, 2015

A Contact Center that fits:
-your strategy
-your structure &
-your budget

UC Design and Operation
with Sangoma SBC

Published on Feb 6, 2015

Enterprise Class Unified Communications Design and Operation with a Session Border Controller (SBC)

How Traditional UC Architecture
Kills Innovation

Uploaded on Nov 14, 2014

During this webinar, Phil Edholm, UC Strategies expert and former CTO of Nortel, and Mike Picher, VP of Product Management at eZuce, discuss the critical role architecture plays in an organization’s ability to innovate and unify communications across the entire enterprise. You will hear about the most common challenges organizations face with the traditional communications system architectures available today, and learn about the alternatives that exist.