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  • Uniteme UC and Reachme Contact Center

Uniteme GA Release 18.08 is Now Available

September 28, 2018
Summary
eZuce is pleased to announce the General Availability Release of uniteme 18.08.

Important – Do not directly upgrade to 18.08 from any version before 18.04. The 18.04 upgrade must be completed first. Please read the release notes for 18.04 if you are not on 18.04 yet.

The two major features in this release are the […]

By |October 1st, 2018|Categories: News|Tags: , , , , , , , , |Comments Off on Uniteme GA Release 18.08 is Now Available
  • blockchain free calling

Blockchain for Free Calling

Blockchain for Free Calling
eZuce Partners with ENUMER to Make this  a Reality for UniteMe and sipXcom
Free Calling and ENUM
Making free and easy calls across the Internet is always one of the dreams organizations have as they implement their VoIP systems.

The ENUM standard seeks to map phone numbers as defined by the E.164 standard (https://en.wikipedia.org/wiki/E.164) to […]

By |February 8th, 2018|Categories: Blog|Tags: , , , , , , , , , , , , , , , |Comments Off on Blockchain for Free Calling
  • Uniteme and Reachme

uniteme and reachme Beta Release 17.08

August 23, 2017
Summary
eZuce is pleased to announce the 17.08 Beta Release of the uniteme unified communications and reachme contact center solutions. As a beta release, some of these notes may be revised before the actual release.

We’ve been busy since 17.04! While we’ve been working hard on the next generation ‘Docker-ized’ version of uniteme and reachme we’ve added […]

  • tight ship

Running a Tight Software Ship

At Ezuce we run a tight ship.When it comes to software development, quality and support practices we continually strive to do better. Our team is proactive and continuously working to improve our solutions and our service to customers. We also pride ourselves on transparency and work hard to keep partners and customers informed of what’s […]

By |March 31st, 2017|Categories: Blog|Tags: , , |Comments Off on Running a Tight Software Ship
  • Beta uniteme unified communications reachme contact center

Uniteme UC and Reachme Contact Center Beta Release 17.04

March 29, 2017
Uniteme and Reachme Beta Release 17.04 Summary
eZuce is pleased to announce the Beta Release of our uniteme unified communications and reachme contact center solutions.

As with the previous two releases, we’re continuing to focus more on fixes and minor improvements in uniteme as work continues on the next generation of code. Unite Web (the new […]

By |March 30th, 2017|Categories: News|Tags: , , , , , |Comments Off on Uniteme UC and Reachme Contact Center Beta Release 17.04
  • Uniteme UC and Reachme Contact Center

Uniteme UC and Reachme Contact Center General Availability of Release 16.12.1

Uniteme UC and Reachme Contact Center General Availability of Release 16.12.1
March 21, 2017
Summary
eZuce is pleased to announce the General Availability of uniteme and reachme 16.12.1.

This mid-release update of 16.12 addresses some immediate issues discovered in 16.12 and includes a few of the new features and improvements that will be making their official debut in 17.04.

reachme […]

By |March 21st, 2017|Categories: News|Tags: , , , , , , , |Comments Off on Uniteme UC and Reachme Contact Center General Availability of Release 16.12.1
  • Uniteme Web Portal User Guide

Unite Web User Portal Guide

By |February 15th, 2017|Categories: Product Collaterals|Tags: , , , , , , , , |Comments Off on Unite Web User Portal Guide
  • multi-instance vs multi-tenant

Why Multi-instance Trumps Multi-tenant UC Implementations

Multi-Tenant Systems
 

At eZuce we’re approached regularly by Managed Service Providers (MSPs) looking for a multi-tenant unified communication platform they can operate for their customers. Largely, these companies are looking for alternatives to the big name vendors like Broadsoft or Cisco. Regardless of the rationale for selecting a particular multi-tenant platform, MSPs clearly value the operational […]

By |January 30th, 2017|Categories: Blog|Tags: , , , , , , , , |Comments Off on Why Multi-instance Trumps Multi-tenant UC Implementations
  • Uniteme UC and Reachme Contact Center

Uniteme Unified Communications and Reachme Contact Center General Availability of Release 16.12

January 17, 2017

 
Summary
eZuce is pleased to announce the General Availability of uniteme and reachme 16.12.

We’re continuing to focus more on fixes and minor improvements in uniteme 16.12 as work ramps up on the next generation of code.

reachme however continues to see major enhancements since 16.08. With the 16.12 release we continue to improve and add to reports.

Also […]

By |January 18th, 2017|Categories: News|Tags: , , , , , , , , , , , , , , |Comments Off on Uniteme Unified Communications and Reachme Contact Center General Availability of Release 16.12
  • microservices blog

Why Microservices is the rage in communication system design

Microservices are all the rage in development now because they allow developers to build and update smaller deliverable pieces of code in a controlled fashion. Smartbear had a nice blog article that discusses Microservices in more detail if you’d like some additional background.

Microservices will play an important role in future communications system design. The systems […]

By |December 22nd, 2016|Categories: Blog|Tags: , , , , , , , , , , , , |Comments Off on Why Microservices is the rage in communication system design