Uniteme Unified CommunicationsSeptember 28, 2018


eZuce is pleased to announce the General Availability Release of uniteme 18.08.

Important – Do not directly upgrade to 18.08 from any version before 18.04. The 18.04 upgrade must be completed first. Please read the release notes for 18.04 if you are not on 18.04 yet.

The two major features in this release are the Admin GUI Menu restructuring and the addition of the flat file system option for voicemail.

The Admin GUI menus have been updated to be sorted alphabetically and with some sub-menus. The menus have always been built dynamically based on which services were enabled. This was what lead to the system menu being as long as it was. Well, we decided to address this issue and bring some structure to the menus. Hopefully, new users of the system will find things more easily and hopefully, our long-term admins don’t want to inflict pain on us.

The new flat file option for storing voicemail is important for many customers in different ways. Customers who require encryption for data at rest can store their voicemail on a storage subsystem and mount it to the server. Customers who operate many Uniteme instances can share the storage they already have across multiple instances, storing voicemail for each system in separate folders. We’ve also included scripts for moving voicemail between the two different storage options (mongo and flat file).


uniteme New Features:

  • Flat File Storage Option for Voicemail

uniteme Improvements:

  • Admin GUI Restructuring
  • Elasticsearch Audit records cleanup more efficient.
  • Set file names for Network Packet Capture Service so they end in .pcap


  1. Full Beta Release Notes with installation information are located here: 18.08 Full Beta Release Notes
  2. The regular release of 18.08 should have the ability to upgrade from earlier versions using the upgrade script used in 18.04. For the purposes of this beta release, please only do upgrades from 18.04 if you test systems are on a version earlier than 18.04, upgrade to 18.04 first.
  3. Please note that the upgrade will take extra disk space. The MongoDB upgrade essentially makes a copy of the existing database and then re-mounts it. Please be prepared for this.
  4. Please also note that if you have a multi-server cluster vs. a single server there are specific upgrade instructions.

Who Should Install?

This release is recommended for all 4.6 and later installations. If you have a patch installed to your system a new patch may be required. Please contact sa@ezuce.com if think you may have a patch applied as that may be replaced during the update.

eZuce’s software products continuously progress through an Agile based development methodology that keeps feature functionality comprehensive and up-to-date in response to evolving market and customer requirements.

New software releases are made at a rate of two to four releases a year. Releases are numbered in the <yy>.<mm>.<uu> format where <yy> and <mm> designate the year and the month, respectively, in which a release is made generally available. Where applicable, <uu> corresponds to an update release relative to a general release on which fixes are made available.

In order to ensure service continuity and stability, customers may keep their production environments unchanged for up to a 6-month period during which release updates or patches are made available. After a release is more than 6-months old, eZuce customers would have to upgrade to the latest generally available release – inclusive of all fixes to date and any new patches.


If you have questions about updating you can email sa@ezuce.com or if you need assistance with the update contact your account manager or email sales@ezuce.com.

Specific Issues Addressed

Specific issues can be located in the detailed release notes in the wiki at: http://wiki.ezuce.com/display/unite/uniteme+18.08